What’s included at Holston House and what costs extra
Most day-to-day hotel basics are included at Holston House Nashville: free property-wide Wi‑Fi, use of the 24-hour fitness center, rooftop pool access for in-house guests (seasonal), 24-hour front desk services, and standard in-room amenities. Extra charges commonly apply for valet parking, cooked-to-order breakfast, some food and drink at TENN/Bar TENN/Heirloom Rooftop, certain event/meeting rentals, and some pet long-stay cleaning fees.
In this guide
What’s included with your room
All guest rooms include free in-room high-speed Wi‑Fi, daily housekeeping, in-room coffee/tea setup, toiletries at the vanity, and access to the 24-hour front desk for check-in, luggage storage, and concierge help.
The property is smoke-free and wheelchair accessible; accessible rooms and services are available on request. Rooms are part of a 191-room, 13-floor hotel with a mix of guest-room types and six suites.
- Free property-wide Wi‑Fi (in-room speeds reported 100+ Mbps)
- 24-hour fitness center (onsite) and rooftop pool access for in-house guests (seasonal)
- 24-hour front desk, luggage storage and dry cleaning/laundry service
- In-room basics: TV, coffee/tea, toiletries, closet and safe options (front-desk safe-deposit available)
| Room type examples | Beds (as listed) |
|---|---|
| Room (Transfer Shower) | 2 Queen Beds |
| Deluxe Room | 1 King Bed |
| Premium Room | 1 King Bed or 2 Queen Beds |
Dining and bar access — what costs extra
Holston House has three outlets: TENN (signature restaurant), Bar TENN (lobby bar) and Heirloom Rooftop (rooftop lounge). Food and drink at these outlets are charged à la carte; breakfast at TENN is cooked-to-order and listed as a surcharge.
Heirloom Rooftop is a rooftop bar that functions as a poolside lounge for hotel guests during the day and opens more broadly to the public in the evening. Room rates rarely include meals, so expect separate charges for restaurant and bar orders.
- TENN — brunch/breakfast and dinner (hours listed roughly 7:00 AM–2:00 PM; evening service often 5:00 PM–9:00 PM)
- Bar TENN — craft cocktails and bar bites (hours roughly mid-afternoon to late evening)
- Heirloom Rooftop — rooftop small plates, cocktails and poolside service (hours vary; rooftop access for guests during the day)
| Outlet | Typical hours (as listed) |
|---|---|
| TENN | 7:00 AM–2:00 PM (brunch); evening hours listed on some pages 5:00 PM–9:00 PM |
| Bar TENN | Afternoon–late evening (around 2:00/3:00 PM–11:00 PM) |
| Heirloom Rooftop | Daytime poolside service; hours vary—hotel lists daytime windows and earlier evening public hours |
Pool, rooftop spaces and guest/non‑guest access
The hotel operates a seasonal rooftop infinity saltwater pool on the penthouse floor; official pool hours are listed as sunrise to sunset, weather permitting. The pool is shallow (guest reports note about 3 feet deep) and includes pool towels and sun loungers for guests.
Daytime rooftop pool and Heirloom Rooftop lounge are for hotel guests; in the evening the rooftop area becomes more widely accessible. Non‑guests may be able to buy a Garden Access Pass for daytime pool and rooftop bar use—this is sold separately and is not part of a standard room rate.
- Rooftop infinity/saltwater pool — seasonal; hours generally sunrise–sunset (hotel lists this)
- Pool depth reported by guests at about 3 feet
- Heirloom Rooftop offers poolside service and evening public access; dress code noted as smart casual in some listings
- Garden Access Pass for non-guests (daytime pool access) has been reported as a separate paid pass
| Access | Included with room? |
|---|---|
| Rooftop pool (guests) | Included for in-house guests (seasonal) |
| Rooftop pool (non-guests) | Not included — Garden Access Pass sold separately (reported fee on third-party sites) |
| Heirloom Rooftop evenings | Open to non-guests from evening hours (hotel specifies 5 PM onward in some listings) |
Parking, transportation and other fees
Onsite valet parking is available for a surcharge; published nightly charges vary between sources. Valet usually includes in/out privileges and does not require a prior reservation. The hotel does not accept cash for payment; major credit cards and contactless payments are accepted.
Airport and local transportation are not provided free with a standard room — typical downtown options include rideshare, taxi or WeGo Transit. Expect separate charges for airport transfers, off-site parking, or private shuttle arrangements.
- Valet parking — onsite, surcharge (reported nightly ranges vary across sources)
- Payment: accepts Mastercard, Visa, American Express and Discover; contactless payments and Apple Pay accepted (cash not accepted)
- No hotel-run airport shuttle listed; use rideshare, taxi or public transit
| Service | Is it included? |
|---|---|
| Valet parking (onsite) | No — surcharge |
| Airport transfer/shuttle | Not listed as included — separate arrangement required |
| In/out valet privileges | Typically included with valet fee (check at front desk) |
Pets, accessibility and fitness — what’s included vs extra
Holston House Nashville is pet-friendly and allows up to two pets per room with no weight limit at no additional standard charge; pet amenities like bowls, treats and a plush bed are provided in many listings. For extended stays (eight nights or more) an additional deep-cleaning fee for pets may apply.
The fitness center is onsite and available 24 hours; it is wheelchair accessible and includes a range of cardio and strength equipment as reported by guests. Wheelchair-accessible parking, pool access and meeting facilities are available.
- Pet stays — typically no extra nightly fee; up to two pets per room; possible additional deep-cleaning fee for long stays (8+ nights)
- Fitness center — 24-hour access, wheelchair accessible, equipment reported to include Peloton/bikes, rower and free weights
- Accessibility — accessible parking, accessible path to elevators, accessible fitness and pool facilities and accessible meeting/banquet spaces
| Amenity | Included? |
|---|---|
| Pet welcome kit (bowls, bed, treats) | Included (per pet-friendly listing) |
| Fitness center access | Included for guests |
| Spa treatments | No full spa operation listed — spa treatments not mentioned as an included service |
Meetings, events and wedding services (possible extra charges)
Holston House provides multiple meeting and event spaces (James Robertson Meeting Rooms I & II, The Bungalow Room, Rooftop Venue) and professional event services. Use of meeting rooms, ballrooms and rooftop event space will be charged separately and requires event planning with the hotel.
Capacities and room sizes are listed by the hotel; charges typically depend on space selection, food-and-beverage minimums, audio-visual needs and event duration. Wedding and private-event packages are arranged with catering and bar services billed to the event account.
- James Robertson Meeting Rooms I & II — combined space (1,602 sq ft) with reception capacity around 105–120 depending on configuration
- The Rooftop Venue — outdoor reception capacity up to 80 (expandable with Bungalow Room to 120)
- Event space and meeting-room rentals are separately priced; catering and AV are additional charges
| Event space | Typical capacity (reception) |
|---|---|
| James Robertson Meeting Rooms I & II | About 105–120 guests (depending on configuration) |
| The Rooftop Venue | Up to 80 guests (120 with Bungalow Room added) |
| Bungalow Room | Smaller private rooftop-lobby room; adds balcony/pool access |
