Age policy and kids: who can stay and who can use the pool

Holston House Nashville is an all-ages hotel: children of any age may stay in rooms with their adults, but the primary guest checking in must be at least 21. The rooftop infinity saltwater pool is seasonal and generally open to hotel guests (official sources list sunrise–sunset), though some third-party listings have reported conflicting pool-age rules — hotel staff have stated kids are welcome when accompanied by adults.
In this guide
Who can check in
The main guest who completes check-in at Holston House Nashville must be at least 21 years old. You should be prepared to present a government-issued photo ID and a credit card for incidentals at arrival.
Reservations require a guaranteed credit card and standard cancellation conditions apply; check-in time is 4:00 PM and check-out is 11:00 AM.
- Minimum check-in age: 21 (primary guest)
- ID and credit card may be required at check-in
- Check-in: 4:00 PM; Check-out: 11:00 AM
| Item | What to expect |
|---|---|
| Minimum age to check in | 21 years (primary guest) |
| ID / payment | Government ID and credit card for incidentals |
| Room guarantee | Reservations must be guaranteed by credit card |

Can kids stay in rooms?
Holston House Nashville is family-friendly and welcomes children of all ages to share rooms with their traveling adults. There is no extra charge reported for children 17 and under sharing a room with parents on multiple booking listings.
Room types include Room (Transfer Shower) with 2 Queen Beds, Room, 2 Queen Beds, Premium Room (1 King Bed or 2 Queen Beds), Room, 1 King Bed, Deluxe Room, and Premier Room — choose a configuration that fits your family size.
- Children of any age are welcome to stay with adults
- No extra charge reported for children 17 and under sharing with parents on many booking sites
- Room options: Room (Transfer Shower) (2 Queen Beds), Room, 2 Queen Beds, Premium Room (1 King Bed or 2 Queen Beds), Room, 1 King Bed, Deluxe Room, Premier Room
| Room name | Typical bed setup |
|---|---|
| Room (Transfer Shower) | 2 Queen Beds |
| Room, 2 Queen Beds | 2 Queen Beds |
| Premium Room | 1 King Bed or 2 Queen Beds |

Pool rules and who can use the rooftop pool
The hotel operates a seasonal rooftop infinity saltwater pool on the penthouse floor. Official property information lists pool hours as sunrise to sunset, weather permitting, and the pool is described as available to hotel guests.
There is some inconsistent reporting across third-party sites about whether the pool is adults-only. A hotel representative has stated the rooftop pool is not adults-only and that children are welcome when accompanied by the adults they are traveling with.
- Pool type: rooftop infinity saltwater pool (seasonal)
- Typical official hours: sunrise–sunset (weather permitting)
- Pool depth: reported by a guest review to be about 3 feet
| Source of detail | What it says |
|---|---|
| Hotel / Hyatt official | Rooftop pool for guests, sunrise–sunset hours |
| Hotel staff / guest Q&A | Pool not adults-only; kids welcome with adults |
| Some third-party listings | Occasional adults-only description (inconsistent) |

Access for non-guests and passes
The rooftop lounge Heirloom Rooftop functions as a poolside lounge for hotel guests during daytime hours; it becomes open to a wider public in the evenings. Some third-party operators sell day passes for pool and rooftop access — these are not universal and availability can vary.
If you plan to visit the pool without staying overnight, check current availability and any Garden Access Pass details directly with the hotel or authorized vendors, as third-party day-pass windows and prices differ by source.
- Heirloom Rooftop: poolside lounge for guests during the day; public access in evenings (per property descriptions)
- Third-party day passes (Garden Access Pass) have appeared for non-guests on some sites — availability and hours vary
- Always verify day-pass options and rooftop access with the hotel before arrival
| Access type | Typical note |
|---|---|
| In-house guest | Rooftop pool and Heirloom access during daytime |
| Evening public access | Heirloom Rooftop open to non-guests from late afternoon/evening |
| Day passes | Some third parties sell passes (availability varies) |
Safety, supervision and facilities
Because the rooftop pool is shallow (guest reports note about 3 feet), it is suitable for casual wading and lounging rather than deep swimming. There is no on-site full spa; the hotel’s wellness offerings center on a compact, wheelchair-accessible fitness center and rooftop views.
Supervision is the responsibility of accompanying adults for any children using the pool. The rooftop area provides pool towels and sun loungers for guests; check with staff at the 24-hour front desk about any pool rules or lifeguard availability (lifeguards are not mentioned in official materials).
- Reported pool depth: ~3 feet (guest review)
- Pool towels and sun loungers provided for guests
- No mention of lifeguards in official sources — supervise children closely
- Fitness center: 24-hour, wheelchair-accessible
| Facility | Notes |
|---|---|
| Pool towels & loungers | Provided for guests |
| Lifeguards | Not specified in official materials |
| Fitness center | Open 24 hours, wheelchair accessible |
Dining, family meals and rooftop service
TENN offers regionally inspired American/Southern meals and serves brunch and dinner; Bar TENN is the lobby bar for cocktails; Heirloom Rooftop provides poolside small plates and drinks. The hotel notes that these outlets are family-friendly and that kids may dine with adults.
Heirloom Rooftop operates under seasonal/hours variations; during daytime the rooftop serves primarily hotel guests and transitions to public service in the evenings. If you plan a family meal at Heirloom during pool hours, confirm current rooftop hours before you go.
- TENN: Southern-inspired brunch & dinner (hours listed on hotel dining pages)
- Bar TENN: lobby bar with craft cocktails (afternoon–evening hours)
- Heirloom Rooftop: poolside snacks and drinks; daytime guest-focused, evenings open to the public
| Venue | Typical hours (as listed by property sources) |
|---|---|
| TENN (restaurant) | Brunch 7:00 AM–2:00 PM; dinner hours vary |
| Bar TENN | Afternoon–evening (listed around 2:00–11:00 PM) |
| Heirloom Rooftop | Daytime guest access; public evenings (hours vary) |
Practical tips for families
Bring any necessary child-safety gear (floatation devices, life vests) and supervise children at all times; the pool’s shallow depth makes it less suited for serious lap swimming. For larger families, book a room with two beds or a Premium Room with flexible bed configurations.
If you need specific accessibility features, the hotel notes wheelchair-accessible parking, pathways and pool access — contact the front desk ahead of arrival to confirm a suitable accessible room or assistance.
- Book Room (Transfer Shower) or Room, 2 Queen Beds for families who need two beds
- Premium Room offers 1 King Bed or 2 Queen Beds depending on reservation
- Confirm pool hours and any day-pass rules with the front desk on arrival
- Contact hotel in advance for accessible-room needs
| Family need | Recommendation |
|---|---|
| Two beds | Room (Transfer Shower); Room, 2 Queen Beds; Premium Room option |
| Young children | Supervise at all times; pool depth is shallow (~3 ft) |
| Non-guest pool visit | Check for day-pass availability before you go |


